Customer Support Specialist (Claims Department)
At Olympus our goal is to provide best-in-class service to our agents and policyholders. We value the knowledge and experience that each team member brings to the organization. As Olympians we operate with integrity, respect, authenticity, adaptability, resilience, and a sense of unity. We are in this together, as employees, collaborators, and leaders. This is a great opportunity to make an impact on our organization as we continue to grow at our new home office located in Jacksonville, Florida. The Customer Support team members play a critical role as the frontline of our Service organization. Customer Support Specialists are primarily responsible for assisting our agents and customers with inquires on their policies and/or quotes, processing endorsements and any billing inquiries. Customer Support works closely with all aspects of the organization including underwriting, claims, marketing, and accounting. Our ideal candidate will have a friendly and professional demeanor with great communication skills.