Steve Bitar brings more than 20 years of insurance experience with16 of those years being in property insurance. During his career with Citizens Property & Casualty, he held several executive and senior leadership positions including both Vice President and Senior Director of Consumer and Agent Services as well as Director of Consumer Services.
In his previous roles, Steve implemented several key technology initiatives, driving advancement of insured- and agent-facing platforms such as Citizens’ online insured customer portal, online claims filing, and electronic payments. In addition to utilizing technology to enhance company-wide processes, he directed Citizens’ Catastrophe Response Centers.
Bitar is a magna cum laude graduate of Boston University and earned his Master of Business Administration degree from Jacksonville University. He holds the Chartered Property Casualty Underwriter (CPCU), Associate in Reinsurance (ARe), and Associate in Insurance Data Analytics (AIDA) designations.