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Call Us: 800.711.9386   Claims: 866.281.2242

Claims Resources

The Olympus Claims Team Is Here For You

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Olympus is Here to Help – Contact Us First

No one wants to think about having to file an insurance claim, but our claims professionals are here for you. We care about you and want to respond to your needs with urgency, compassion, and reliability.

Our customer service representatives are ready to answer your questions and guide you through the claims process 24 hours a day, seven days a week.

From the minute you report a loss, the Olympus Claim Team is working on your behalf. You’ll receive a claim number, and your adjuster(s) will be assigned. If your claim requires an on-site inspection, you’ll be assigned a field adjuster and/or a Certified Elite Member through our Elite Repair Program. They will meet with you to collect information, inspect the damage, and report back to the in-office adjuster.

Elite Repair Program Logo

Olympus is proud to offer the Elite Repair Program, exclusively available to Olympus policyholders, to guarantee a worry-free claims process from start to finish. The program is designed to guide, support, and protect our policyholders through the entire claim process.

We have partnered with trusted, licensed contractors statewide who are qualified as Certified Elite Members with an unmatched commitment to quality and attention to detail, ensuring you will receive the highest level of service you deserve.

We realize the claims process can be hard, stressful, and overwhelming. We are here for you and your family.

What sets these contractors apart and makes them Certified Elite Members

Are licensed, insured, and trained

Provide unparalleled service with longevity in the business

Were selected from positive industry referrals within their communities

Offer workmanship warranty on all replacements and repairs

Can scale to support large claim volumes

Are family and/or veteran owned and operated

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PROTECT.

AVOID UNWELCOME SOLICITATIONS AND THIRD-PARTY FRAUD

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SUPPORT.

NO INCONVENIENCE OF CONTRACTOR SCHEDULING OR PAYMENT

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GUIDE.

ALL OUR ELITE MEMBERS ARE HAND-SELECTED FOR THEIR COMMITMENT TO QUALITY AND ATTENTION TO DETAIL

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QUALITY.

OFFER WORKMANSHIP WARRANTY ON ALL REPLACEMENTS AND REPAIRS

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SAFETY.

ALL OF OUR ELITE MEMBERS ARE LICENSED AND INSURED

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PEACE OF MIND.

ENSURES HASSLE-FREE CLAIMS EXPERIENCE UNMATCHED IN THE INDUSTRY

Click the below documents and they will open as PDF files so you can view or print these resources for your files.

Wondering why insurance rates across the state have risen? Or what the “Roofing & Contactor Crisis” truly is and how it impacts you?

Watch this short video to better explain:

There is no such thing as a free roof!

Insurance fraud is a CRIME, and you should be informed about the consequences. Fraud affects everyone — not just the insurance company. When you, your neighbor, or your contractor commits fraud, insurance rates go up across the board — and now, with recent crackdowns in the industry, jail time could be involved. Lives, families, businesses, and careers are ruined every day by insurance fraud.
Protect yourself; don’t commit fraud, and report fraud when you know about it. Watch these important videos to learn more about the impact of insurance fraud on you and your premiums.

Olympus Insurance is licensed by the state of Florida. Information found on this site is intended for Florida residents only.