No one wants to think about having to file an insurance claim, but our claims professionals are here for you. We care about you and want to respond to your needs with urgency, compassion, and reliability.
Our customer service representatives are ready to answer your questions and guide you through the claims process 24 hours a day, seven days a week.
From the minute you report a loss, the Olympus Claim Team is working on your behalf. You’ll receive a claim number, and your adjuster(s) will be assigned. If your claim requires an on-site inspection, you’ll be assigned a field adjuster and/or a Certified Elite Member through our Elite Repair Program. They will meet with you to collect information, inspect the damage, and report back to the in-office adjuster.
Olympus is proud to offer the Elite Repair Program, exclusively available to Olympus policyholders, to guarantee a worry-free claims process from start to finish. The program is designed to guide, support, and protect our policyholders through the entire claim process.
We have partnered with trusted, licensed contractors statewide who are qualified as Certified Elite Members with an unmatched commitment to quality and attention to detail, ensuring you will receive the highest level of service you deserve.
We realize the claims process can be hard, stressful, and overwhelming. We are here for you and your family.
What sets these contractors apart and makes them Certified Elite Members
✓ Are licensed, insured, and trained
✓ Provide unparalleled service with longevity in the business
✓ Were selected from positive industry referrals within their communities
✓ Offer workmanship warranty on all replacements and repairs
✓ Can scale to support large claim volumes
✓ Are family and/or veteran owned and operated
AVOID UNWELCOME SOLICITATIONS AND THIRD-PARTY FRAUD
NO INCONVENIENCE OF CONTRACTOR SCHEDULING OR PAYMENT
ALL OUR ELITE MEMBERS ARE HAND-SELECTED FOR THEIR COMMITMENT TO QUALITY AND ATTENTION TO DETAIL
OFFER WORKMANSHIP WARRANTY ON ALL REPLACEMENTS AND REPAIRS
ALL OF OUR ELITE MEMBERS ARE LICENSED AND INSURED
ENSURES HASSLE-FREE CLAIMS EXPERIENCE UNMATCHED IN THE INDUSTRY
In the event of an emergency such as a water leak, a roof leak, or a fallen tree, if you contact us directly, we will dispatch one of our preferred water, roof tarping, boarding or tree removal professionals to assist you during your time of need. When disaster happens, let the experts step in to quickly and efficiently address the problem.
To help you through a water emergency, we use advanced drying services, your local water mitigation and mold remediation experts.
To remedy damage to your roof and prevent additional damage, we use Kruger Disaster Recovery, Florida’s premier tarp company.
For emergency tree removal, we use Timber Warriors, a network of professionals who handle all tree-related emergency work.
There is no such thing as a free roof!
Insurance fraud is a CRIME, and you should be informed about the consequences. Fraud affects everyone — not just the insurance company. When you, your neighbor, or your contractor commits fraud, insurance rates go up across the board — and now, with recent crackdowns in the industry, jail time could be involved. Lives, families, businesses, and careers are ruined every day by insurance fraud.
Protect yourself; don’t commit fraud, and report fraud when you know about it. Watch these important videos to learn more about the impact of insurance fraud on you and your premiums.